One97 Communications — ca - final registration fees

Dear sir/madam,
My name is heerendra kumar ca - final student (Sro0492791, dob 06/08/1997), sir on 27th june 2019 i applied for ca - final, the problem is amount has been deducted from my account i. E (One 97 communication ltd)... But i didn't receive any acknowledgement and in ssp portal it was showing status as pending..., if i login again it asks me to re fill everything... I tried many times to contact ssp helpdesk no response sir.
Sir please check and confirm
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