One97 Communications — dishtv recharge

Address:

IIT DELHI, New Delhi, Delhi, 110016

Dear team,

I have done recharge Rs.900 of dishtv "Registered mobile number-[protected] and holder's name- Mr. Raj Kumar" on 10 October 2019 and the amount has been deducted from my account and the only message that i get after that is
"Thx for INB txn of Rs.900.0 frm A/c to One97 Comm... Ref#IGAHEUHYX3 on 10Oct19. If not done, fwd this SMS to [protected] to block INB or call [protected]" and the Screenshot has been also attached with this mail .PFA.
And it does not reflect on the dish and also the dish executives said that there's no recharge had been made and the bank executives said the payment had been already done. I would request you, kindly resolve with this transaction and money of Rs.900 which had been deducted from my account i want them refund back to my account

I look forward to hearing from you.