One97 Communications — Failed DTH recharge but money debited from my account | |
I have done a Sun direct dth top-up of 495 rupees on 6th November 2020. After entering the OTP and clicking on submit I got an error page on the pc but money got debited and when I contacted the DTH provider they replied that they did not receive the money and when I raised a complaint with my bank they told me that the transaction is successful and there is no refund from the merchant. It has been more than 15 days. The total amount debited including some transaction charges was 507 rupees.
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+91 22 2613 3197 (Mumbai)
+91 12 0477 0770 HQ
+91 33 4000 5197 (Kolkata)
B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
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