One97 Communications — Higher (false) MRP demonstrated on Paytm website and actually charged more than MRP on invoice | |||||
I have purchased Studds Helmet from Paytm. Paytm demonstrated price on website MRP -Rs. 1290, Discount available 15% Paytm Charged Rs. 1, 095 (Freight other) (Invoice date 22/3/2017) Actual MRP- Rs. 1020 (even lesser than discounted price offered) I came to know about actual MRP on Studds Helmet box which was tried to deface manually. (Demonstrated higher than MRP, Wrong discount, actually charged more than MRP and Tempered MRP) I have shared my complaint with Paytm and they agreed to pay Rs. 75 back i.e. difference of price actually charged (after discount) and actual MRP. Rather accepting amount, I requested to paytm to take action from legal perspective so that such wrong practices can be avoided in future in public interest, which was neither replied back by paytm as on date of filing complaint. (I have all required documents with paytm already). Was this information helpful? | |||||
One97 Communications customer support has been notified about the posted complaint. | |||||
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+91 22 2613 3197 (Mumbai)
+91 12 0477 0770 HQ
+91 33 4000 5197 (Kolkata)
B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
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