[Resolved]  One97 Communications — I ordered medicines in 1mg app , I paid amount through one97 communication while making payment it get failed but amount got debited

Address:2nd Floor Balammal Building, No. 33, Burkit Rd, T. Nagar, Chennai, Tamil Nadu 600017 Phone: 0120 477 0770

I ordered medicines on 1mg website on 1/2/2020 while making payment it get failed so i canged it to cash on delivery but amount got debited from my account i paid through my federal bank account i attach my transation detail. one97 communication transaction id is 9534, please refund my amount as soon as possible. my mail id is [protected]@yahoo.in
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Aug 6, 2021
Complaint marked as Resolved 
One97 Communications customer support has been notified about the posted complaint.
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Hi Tamizh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (79613) in the subject line so that our team can assist you.

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