One97 Communications — money got deducted from my paytm wallet but my order for pubg game elite pass was failed

Pubg elite pass cost 600uc (600uc = rs799).
On paytm discount column i found pubg elite pass discounted with bonus 150 uc. So, thrusting it i enter the webpage and after finishing the process they say you have successfully done the elite pass but when i check nothing changed it was still 0uc. Please help me refund my balance i am a new account holder.
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    One97 Communications Phone
    +91 22 2613 3197 (Mumbai)
    +91 12 0477 0770 HQ
    +91 33 4000 5197 (Kolkata)
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    B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
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