One97 Communications — Refund for Railway Ticket Not Booked

Address:Malkapur Maharashtra-443101

I tried to book a ticket from Bhopal to Malakpur on 15th Nov 2021 from my IRCTC account, but the ticket was not booked but the amount from my debit card gets deducted and paid to transaction history and paid to One97 Communication. But they didn't process the refund for the same till the date, please check and refund my amount, transaction details are attached for the same.
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    One97 Communications Phone
    +91 22 2613 3197 (Mumbai)
    +91 12 0477 0770 HQ
    +91 33 4000 5197 (Kolkata)
    One97 Communications Address
    B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
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