One97 Communications — refund request

Hi,

On 30th march, 2020, i paid rs 555 for recharging my jio sim via ccavenue. However, my sim was not recharged. When i contacted ccavenue, they said they had paid rs 555 to one97communications.

My transaction was done via online banking: bil/onl/[protected]/one97comm/[protected].

I request one97 to kindly refund rs 555 because this money has not reached jio.
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For what reason your company has cut my centarl bank account balance of rs 199 iam highly disappointed...does your company is fraud i am requesting you to give back my money.

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