One97 Communications — regarding refund issue with irctc

I have tried to book tatkal tickets from solapur to chennai central on the following dates 26 dec 2018. I have tried three times for paying the money. Money got deducted from my bank account but irctc app said that the transaction failed and j didn't get any seats. It is been one week since the transaction happened but i have not got any refund. These are the transaction ids: s1646162, s1676256, s1720178. All of these has a transaction description as prcr/one97 communications l/noida. I kindly request you resolve this issue as soon as possible