One97 Communications — return of debit amount

Address:Lucknow, Lucknow, Uttar Pradesh, 226002

I have booked a tatkal train ticket from kanpur to bhadrak for 18 mar 19 in irctc rail connect app through payment gateway one 97 comm but transaction go failure (Ticket not booked) but rupees 2146.11 debited from my hdfc credit card ending 5811 but still not refunded.
Plz look into this matter immediately and return back as soon as possible..
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Hello, I made purchase from joo deal and paid via BHIM UPI.
Amount of Rs. 3050/- got deducted from my account under UPI ID[protected] dt. 11.03.2019 but not got credited to vendor's account.
Please return back my amount.

Regards
Sulakshana Shastrakar
Phone no. - [protected]

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