[Resolved]  OneAssist Consumer Solutions — 1299 deducted towards one assist plan

Hello there

I received sms from icici bank that rs-1299/- deducted from my credit card to one assist membership fee. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
I want my money back with immediate action.

Please deactivate and refund my money asap
Name: vanumu sai kiran
Date of incident : 05/05/2017
Account no: xxxxxxxxxx4007
Mobile no: [protected]
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Aug 19, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Jul 11, 2017
Ravi prakash panday's response
No any solve prablum
Verified Support
Jul 17, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Vanumu,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No.2160449.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
Complaint comments 

Comments

Dear sir
I am taking to you castumar care excutive regarding for my mobile display damage yestarday night. And online not document subimet but no any healp.
OneAssist Consumer Solutions Customer Care's response, Jul 18, 2017
Verified Support
Dear Ravi,

Greetings from OneAssist...!

We are unable to trace your details. Request you to kindly revert us with your registered mobile number or OneAssist membership id, for us to assist you better.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.

Sagar

(Team OneAssist)

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