[Resolved] OneAssist Consumer Solutions — About a fraud which has done by your executive | |||||
Dear sir I am shiv kumar kwatra my registered mobile no [protected] I am a customer of your fraud company from the last two years. I said fraud company because when you sale your plan then say something different to your customers when customers are in trouble then you say different. Your company had done fraud with me 5 times. 1st fraud - In first year when you sold plan to me your executive said to me everything in you wallet is insured like credit card, debit card, driving license, passport. But when i lost my dl then they told it was not included. After that i cancelled my plane in the middle of the year. At that time your executive said to me some payment will be reimburse but i did not find a single pisa from company side. 2nd fraud Auto renewal plans without my concent. After my cancelation in second year and then your executive gives me a lollipop that we will insurance you total wallet in minimum amount, i again be a fool. 3nd fraud In the month of feb 2017 i had lost my driving license and i had contact with your customer care. First he said your area is not valid in company's operationel area. Then i said if it is not in your operational area then why you sold this blady plan to me. 4rd fraud After that your executive is aggry for this. And i got an email from your company that you submitted your documents to mr. Dileep kumar +91-[protected] I contact with him and i send him my all documents which mentioned on his. He replied that " i got your documents, if any thing else i need i will contact with you. After that no one had contact with me. Today i contact with your customer care they said that till date we had not recieved your documents. With this mail i am also send you screen short of dileep's msg that he got my documents. 5th fraud Without resolving my previous issue company again want to renew my plan without my concent. How shameless people you are. You people are fraud Was this information helpful? | |||||
Jul 21, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 19, 2017 OneAssist Consumer Solutions Customer Care's response Dear Shiv, Greetings from OneAssist...! As per your request, we have cancelled your plan vide service request No. 2086308 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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