[Resolved] OneAssist Consumer Solutions — About my handset post repaired, delivery issue | |||
Hello sir, I am barun mukherjee from area pin 731204, i have opted a insurance from one assist. Before a month i hand overd my mobile (Mi note 3) to them. They gave me time of 30 days for pickup to repaired to delivering. June 15 i called to them to know the status. They inform me that the handset is repaired, and it is in delivery process. So i thought it will be not more than 5 to 6 days to get it delivered back to me. But i called spontaneously from june 20 for the tracking details, the are saying same, that my handset in in delivery process. One of them told me that my handset is handed over to ecom express a courier tied up with them. I chased for the tracking details. But they are telling me the same, my handset is in delivery process. I want to make a complaint again one assist for giving me false information, for cheating me,.. Day by day... What to do? Was this information helpful? | |||
Jul 31, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 27, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Mukherjee, Greetings from OneAssist..! We regret for the inconvenience caused to you. We have forwarded your details to our team and they shall update you with the Delivery details soon. We appreciate your patience in the interim. Regards Deepali Team OneAssist Verified Support Jun 27, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Mukherjee, Greetings from OneAssist..! Our team has escalated your issue to the logistic team and are awaiting for a revert from them. We will keep you posted about the same to you. We appreciate your patience in the interim. Regards Deepali Team OneAssist | |||
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