OneAssist Consumer Solutions — Activating card protection plan without permission

DarshniS

from Chennai, Tamil Nadu

Address:

707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059

I got a call last year from ICICI bank and I took it without knowing what it was about. A woman just started talking about some card plan, and kept asking if I understood what she was saying. Then she said she'll put me on the plan and ended the call! Didn't let me reply, and a few days later I got the plan details in the mail (which I never asked for). Come December 3rd, and Rs. 1899 was taken out of my account.

I want my plan to be canceled as soon as possible, and 50% refund as per OneAssist's T&C

Name: Darshni Shivakumar
Membership ID: [protected]

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OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Mar 03, 2021

Updated by DarshniS I have not used the plan till now and I never will

Jul 05, 2021

Updated by DarshniS I am still geting useless emails regarding this plan, and nothing about cancellation. I would like the plan to at least get cancelled before this month ends, or I might have to take this issue to ICICI, or just file a complaint in consumer court, since I don't want to get leeched off of by an unethical company.