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OneAssist Consumer Solutions — Activating card protection plan without permission

I got a call last year from ICICI bank and I took it without knowing what it was about. A woman just started talking about some card plan, and kept asking if I understood what she was saying. Then she said she'll put me on the plan and ended the call! Didn't let me reply, and a few days later I got the plan details in the mail (which I never asked for). Come December 3rd, and Rs. 1899 was taken out of my account.

I want my plan to be canceled as soon as possible, and 50% refund as per OneAssist's T&C

Name: Darshni Shivakumar
Membership ID: [protected]
Activating card protection plan without permission
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Mar 04, 2021

Complaint Status

OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Mar 03, 2021
Updated by DarshniS
I have not used the plan till now and I never will
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    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
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    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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