[Resolved] OneAssist Consumer Solutions — activation of one assist facility without approval | |
Hello, I'm using icici debit card. Without any intimation you have deducted the amount of 1799 from my debit card I got a call for the services of oneassist but i strictly said no. I dont even know when these services got activated and auto-renewed this year on 20-july 2017 Kindly cancel this plan right now and request you to refund the amount of rs:1799. This is unacceptable behaviour which is causing problems to customers. Refund the amount asap! Id : 1144715 Name : arpita damodar mathur Was this information helpful? | |
Sep 1, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 31, 2017 OneAssist Consumer Solutions Customer Care's response Dear Arpita, Greetings from OneAssist...! We deeply regret the inconvenience caused to you. As per your request, the plan has been cancelled vide Service Request number 2204104 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |
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+91 80 8033 3333 [Customer Service]
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