[Resolved] OneAssist Consumer Solutions — Amount debited without asking | |||||
I am a icici bank debit card holder, the bank has auto debited rs.1799 from my debit card number ending with xxxxxxxx0166with out my authorization on date 02/06/17 and i dont want this membership so cancel the membership and refund the same; Relation ship number for one assit is 990344 I urge oneassist to cancel this preposterous membership at once and credit the amount back into my debit card at the earliest as this was done without my authorization or consent! If not, i'd be forced to take up the issue to the consumer court as this is clearly violation of my rights. Regards Aditya sharma Was this information helpful? | |||||
Jul 8, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 07, 2017 OneAssist Consumer Solutions Customer Care's response Dear Aditya, Greetings from OneAssist...! As per your request, we have cancelled your plan vide service request No. 2055066 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||||
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(Team OneAssist)