[Resolved] OneAssist Consumer Solutions — amount deducted from my hdfc credit card without my permission.. | |||||
I didnt get a call and any access to activate one assist membership but they still automatically debited 1399rs from my hdfc credit card no. 4893xxxxxxxx0400 without my knowledge. This is fraud. How can they charge me without my knowledge i never opted for this membership. Plz cancel this and refund my money And plz dont activate it in future other wise i will cancel my hdfc credit card and transfer my account to other banks Credit card ending: 4893xxxxxxxx0400 Mobile no: [protected], [protected] One assist relationship no: 33310954 Email = [protected]@gmail.com Rgds. Sumit Was this information helpful? | |||||
Jan 30, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 26, 2017 OneAssist Consumer Solutions Customer Care's response Dear Sumit, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2701477 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |||||
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