[Resolved] OneAssist Consumer Solutions — amount deducted without my permission | |
Hello there I received sms from hdfc bank that rs-1899/- has been deducted via debit card xx1093 at cponeassis on[protected]:15:32:12, it was deducted without my permission.. I have taken their subscription in the past but i don't want to continue. Then why the hell they are automatically deducting the money. Also got a mail from one assist team. This kind o[censored]nauthorized deduction from my debit card and use of my card by the company is really a criminal. And if not resolved, i will take legal action against the company Please deactivate and refund my money asap Date of incident : 15.32hrs. 30 jan 2020 Hdfc card no. Xx1093 Name-bhoj raj patel Mob no-[protected] Was this information helpful? | |
Mar 5, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Feb 03, 2020 OneAssist Consumer Solutions Customer Care's response Dear Bhoj, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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