[Resolved]  OneAssist Consumer Solutions — amount deduction without intimation

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309

Hello,

I have received sms from icici bank that is rs 999/- deducted from my credit card to one assist plan without my permission. I also got a mail from one assist team. Please deactivate and refund my money as soon as possible.

Date of incident : 28 sep 2018
Time of incident : 22:25 hrs
Icici credit card no : xx5002
One assist relationship : 5391393
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Nov 19, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3608676. Your amount 999/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
Complaint comments 

Comments

Dear MI TEAM,
Iam purchase a MI 4A smart TV 32 inch in 26 SEP 2018 by online MI Store.But your company not start my TV warranty period.
So I requested you please start my TV warranty period.

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