[Resolved]  OneAssist Consumer Solutions — Auto Debit charges without concern

Address:Mumbai City, Maharashtra, 400059
Website:www.oneassist.in

Relationship No.: 893515
Plan : Privilege-Individual
Valid up to : 21/04/2017

With customer care representative complaint was lodged to cancel the above plan and email request also submitted.

Even after all an amount of Rs1799 was debited in my account.

Request to cancel the plan and make the refund of the amount

regards
K. Mohana Lakshmi Bai
Was this information helpful?
No (0)
Yes (0)
May 11, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mrs K Mohana,

Greetings from OneAssist...!

As per your request we have cancelled your plan vide service request No.1898789 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team OneAssist
Complaint comments 

Comments

I have got a debit message of ICICI bank the amount of 1799 against one assist id SR[protected] please deactivate one assist plan.I have no need to required this plan every year.As soon as possible please deactivate my plan.

With Regards.
K.Rajkumar
Bhupalpally
OneAssist Consumer Solutions Customer Care's response, Apr 11, 2017
Verified Support
Dear Rajkumar, ,

Greetings from OneAssist...!

As per your request we have cancelled your plan vide service request No. 1906967 & the Refund will get processed in 7 working days.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.

Regards,

Sagar

(Team OneAssist)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information