[Resolved] OneAssist Consumer Solutions — auto deducted rs.1899/- on my credit card without any confirmation | |||
Respected sir/ mam, Yesterday i have check my hdfc bank credit card statement without any confirmation oneassist consumer charged 1899/- from my card. After check i have call oneassist customer care raised complaint cancel this policy & refund my full payment. They raised complaint but we are call many time for follow they doesn't share proper details. Today i called customer care about refund process they said your service activate from 1st march 2020 and amount deducted 30st march 2020. They try to convince not cancel policy. Please check the same & process refund my full amount. Was this information helpful? | |||
May 7, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 06, 2020 OneAssist Consumer Solutions Customer Care's response Dear Naima, We are sorry for the inconvenience caused. Kindly share your Membership Details on this link: https://www.research.net/r/CLC3YPM and we will look into the matter - Swarali, Team OneAssist.
| |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment