[Resolved] OneAssist Consumer Solutions — auto renewal without permission | |||
Hello, I received sms from icici bank that rs-1299/- deducted from my credit card to one assist plan without my permission.. I called many time after 21th july to deactivate but they told the manager (Concern person) will call me and resolve the problem. Deactivate my plan soon and refund my amount asap. Last year it happened the same. Date of incident : 21 july 2017 Account number: xxxxxxxxxx816 Oneassist relationship number : 1147545 Was this information helpful? | |||
Sep 2, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 28, 2017 OneAssist Consumer Solutions Customer Care's response Dear Charusmita, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No.2194952. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepika Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
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