[Resolved] OneAssist Consumer Solutions — Automatically debited in your car card a/c | |||
Hi team I'm using hdfc credit card. Without any intimation you have deducted the amount of 1299/- from my credit card account. Without my approval or even not intimated. Kindly cancel this plan and request you to refund the amount of rs:1299/-. This is unacceptable that you have been repeating the same. Please deactivate and refund my money asap Date of incident : 1st june 2017 Hdfc bank credit card no. Xx4553 Name : suresh. K Was this information helpful? | |||
Jul 21, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Jun 12, 2017 Updated by [email protected] Hi Team!I'm Using HDFC Bank Credit card. Without any intimation you have deducted the amount of Rs.1299/- from my credit card account. without my approval or even not intimated. Kindly cancel this plan and request you to refund the amount of Rs:1299/- .This is unacceptable that you have been repeating the same. Please deactivate and refund my money ASAP date of incident : 1st June 2017 HDFC Bank Credit Card No.xx4553 Name : Suresh.K  Verified Support Jun 13, 2017 OneAssist Consumer Solutions Customer Care's response Dear Suresh, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No. 2069838. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepika Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
My name is MRITUNJOY PAUL. Registered No. [protected]
I'm using hdfc credit card - . Without any intimation you have deducted the amount of 1299/- + Rs 115/- from my credit card account.
Without my approval or even not intimated.
I have never ever applied for it.
Kindly cancel this plan and request you to refund the amount of rs:1299/- + Rs 115/- .
Note - I have already raised a complaint to hdfc Bank a week back for cancellation.
I have also Spoken to you associate Yesterday named Ramiz to cancell my Plan and he said that he has already raised a complain for cancellation for this plan and it will done and also stated that i will get a call in 24 hrs which i have not got yet . I also spoke to Abhijit yesterday evening around 8.20 Pm and he also said the same . Today morning i spoke to another associate of yours named Ambrine and she said that she has also put another request for cancellation and i will get a call in 24 hrs.
I want it to be cancelled with immediate effect and process my refund immediately without further delay.
Greetings from OneAssist...!
As per your request, we have cancelled your plan vide service request No. 2073923 & the refund will get processed in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards
Sagar
(Team OneAssist)