[Resolved] OneAssist Consumer Solutions — Before activation of cr card and without any intimation 1299+service charge debited from my cc

Deepak Narwad

from Pune, Maharashtra

Address:

Beed, Maharashtra, 431515

Hi team!

I'm custmer hdfc bank. Without any intimation you have deducted the amount of rs.1299/- from my credit card account. And u ppl start emi also with 1.5 roi pm. Without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:1299/-. This is unacceptable that you have been repeating the same.

Please deactivate and refund my money asap
Date of incident : 15 th june 2017
Hdfc bank credit card no. Xx4113

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Jul 20, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2017

OneAssist Consumer Solutions Customer Care's response Dear Deepak,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepika

Team OneAssist

Jun 19, 2017

Updated by Deepak Narwad [protected]

Jun 20, 2017

Updated by Deepak Narwad What happened about my complaint.provided my contact details also.
Kindly cancel this plan early as possible.