[Resolved]  OneAssist Consumer Solutions — cancel my assist plan relationship no 3023125, enhanced wa privilege single plan

I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
My relationship no - 3023125

Make sure to deactivate this plan asap, if not.. I will also no more as a icici customer. Thanks!
Har narayan
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Jan 21, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2650882 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist
Dec 20, 2017
Updated by Hn54
Dear Sir,

Please refer to Service Request number 2650882. Refund not yet credited in my account after over 7 working days.

Please expedite.
Verified Support
Dec 20, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Harnarayan,

Greetings from OneAssist...!

The refund has been initiated to your account on 14th December of Rs.949. Request you to check your bank statement for the same.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
Complaint comments 

Comments

Dear Sir,

Please refer to Service Request number 2650882. Refund not yet credited in my account after over 7 working days.

Please expedite.

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