[Resolved] OneAssist Consumer Solutions — cancel my one assist service & refund my total amount | |||
I have received from icici bank that rs-1399 deducted from my account to one assist plan on 05/12/2017 without my permission. I am not interested in this services and kind of charging to account without any consent/agreement. Please deactivate this service immediately and refund total money asap. Last year i spoke with your company executive to cancel the service and re-fund total amount, he said ok & amount will be credited within 7 working days, but still it is not done. Date of incident-05/12/2017 Relationship no:650817 Plan:privilege-individual Was this information helpful? | |||
Jan 11, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Dec 06, 2017 Mukul Avasthi's response Relationship number 350051 mobile number[protected]
Verified Support Dec 11, 2017 OneAssist Consumer Solutions Customer Care's response Dear Ramesh, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2648257 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist..!
We are aware about your case and are in touch with you on Twitter. Please be assured that our team is already working on your case and will get back to you soon with a resolution. We apologize for the inconvenience caused and appreciate your patience in the interim.
Regards
Sagar
Team OneAssist