[Resolved] OneAssist Consumer Solutions — Cancel one assist plan and refund the amount | |||
I am a hdfc bank credit card holder. The one assist has auto debited rs 1299 as on 12.05.2017 from my credit card without my authorization / confirmation. I have never ever applied for this service nor gave any authorization for the same. This is completely fraudulent on the part of company to activate the service which is not applied for. I dont require this service so requesting to one assist please cancel the service & refund the amount on my credit card as early as possible My register mobile number [protected] Please do the needful and oblige Was this information helpful? | |||
Jun 23, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 15, 2017 OneAssist Consumer Solutions Customer Care's response Dear Gnanasekaran, Greetings from OneAssist...! As per your request, we have cancelled your plan vide service request No.1985327 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Deepali Team OneAssist | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment