[Resolved] OneAssist Consumer Solutions — Cancellation and refund-1899 | |
I am a HDFC Bank credit card holder. The bank has auto debited amount of Rs. 1899 from my from my credit card without my concern for the One Assist membership. I am interested about this service and don't want this membership any more. So plz cancel the membership and refund my debited amount Please make sure that you do this as soon as possible. One Assist Relationship Id - 1215912 Name. Balaji S Mobile No. [protected] Credit Card Ending No. 5212 Thanks & Regards S. Balaji Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 24, 2020 OneAssist Consumer Solutions Customer Care's response Dear Balaji, We regret the inconvenience caused and shall surely assist you with the full refund. Your request has been forwarded to the relevant team and they shall assist you within the next 24 - 48 working hours. Your patience is highly appreciated in the meantime - Nitesh, Team OneAssist.
Verified Support Aug 24, 2020 OneAssist Consumer Solutions Customer Care's response Dear Balaji, As per your talk with our executive, we are happy to say that the plan has been cancelled and a full refund has been initiated from our end. The SR#7027417 has been raised for any future communications. Please note, the amount will be credited in your original mode of payment account within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist" | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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