[Resolved]  OneAssist Consumer Solutions — cancellation and refund amount of one assist.

Address:571602

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 10/09/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card.

Please deactivate and refund my money asap.
Date of incident : 10/09/2018
Hdfc credit card no. [protected]
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Oct 26, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Sep 21, 2018
Updated by ರಘುಗೌಡ್ರು. ಎಸ್
I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 26/02/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card.

Please deactivate and refund my money asap.
Date of incident : 10/09/2018
Hdfc credit card no.
Sep 21, 2018
Updated by ರಘುಗೌಡ್ರು. ಎಸ್
One assist plan cancellation and amount refund
Verified Support
Sep 24, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that we can assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.
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