[Resolved]  OneAssist Consumer Solutions — Cancellation of an insurance policy

I called oneassist two days ago and i was told that i would receive a call from one assist within 48 hours regarding the cancellation of an insurance policy. But i have not received any call yet. First of all, i had no clue how this policy got activated. It has been done without my consent. I received a kit from one assist on 4th april 2017 but i did not apply for that. I was completely unaware of the fact that i had to pay the purchase amount i. E rs.3097. Now this amount has been added to my credit card bill. Please deactivate this policy and refund my money as soon as possible.
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Jun 10, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 08, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Looking forward to hear from you.

Regards

Deepali

Team OneAssist
Complaint comments 

Comments

I have activated membership plan of oneassist by paying rupees 1299.
it auto renews annually and withdraws 1299 rupees from my bank account,
that's why I want to withdraw my membership plan and I want to get my money return.
OneAssist Consumer Solutions Customer Care's response, May 9, 2017
Verified Support
Dear Mr Sharma,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Looking forward to hear from you.

Regards

Deepali

Team OneAssist
Its an fraud company. Beware of it

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