[Resolved]  OneAssist Consumer Solutions — Cancellation of one assist and refund my amount

Cancellation of one assist membership
I am an hdfc bank credit cardholder. The bank has auto debited 49+353+100 = 502. So totally rs. 502 /- from my credit card number ending with 8067 without my concern, on credit card statement of aug 2020. I am not interested in this service and don't want this membership anymore. So cancel the membership and refund this debited amount of rs.502/-. It also showing loan number of[protected] as rs. 2199/- in my credit card loan status for regarding this one assist. I really hate this kind of debiting. Refund my money back and stop these membership and it's suspicious loan

Oneassist relationship number : [protected]

Name :- stephen singh
Credit card number ending :- 8067
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Aug 13, 2021
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2020
OneAssist Consumer Solutions Customer Care's response
Dear Stephen,
We regret the inconvenience caused to you. This shouldn't have happened. Rest assured, we have forwarded your details to the relevant team and they shall assist you with full refund. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
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