[Resolved] OneAssist Consumer Solutions — cancellation of one assist

Mathi_11

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Cancellation of one assist and refund of money

Without any consent from card holder, hdfc deducted money for plan activation.

I did not get any call to activate one assist membership. But the one assist mfee of rs. 1399 is automatically debited from my hdfc credit card (Ending with 6803) on 7th nov 2017.

Please do needful to refund the charge.

Don't activate this type of subscription in future without my knowledge/consent.

Email id:[protected]@gmail.com
Mobile number:-[protected]

Thanks and regards,
Mathiyazhagan

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Dec 17, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2552671 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)