[Resolved]  OneAssist Consumer Solutions — cancellation of one assist membership

Address:Mumbai City, Maharashtra, 400059

I am a HDFC bank credit card holder. Few days back I got a Renewal Intimation notice from one assist. My plan validity is[protected].I'm not interested about this service and don't want this membership any more. I don't want to continue in this plan.Deactivate my plan permanently...

One assist relationship number : 1124072
Valid up to:[protected]...
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Aug 24, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Babu,

Greetings from OneAssist..!

We regret for the inconvenience caused to you and apologize for any misinformation given to you.

As per our records, we can see that your cancellation request is already been processed vide a Service Request number 2160132 on 17th July, 2017.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
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