[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership | |
I am a hdfc bank credit card holder. One day i received a call from hdfc bank where one lady said that they are providing me one year protection of my new card. Even the call was so rushing and didn't confirm the charges. Suddenly i got a sms from one assist that the bank has auto debited rs. 2499/- from my credit card number ending with 9778 without my concern on date:24/11/2017. I am not interested in this service and don't want this membership anymore. So cancel the membership and refund this debited amount of rs.2499/- at the earliest. Oneassist relationship number : 3145411 Name :- Saravana Kumar Mobile no. :- [protected] Credit card number ending :- 9778 Was this information helpful? | |
Dec 28, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 27, 2017 OneAssist Consumer Solutions Customer Care's response Dear Saravana, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2597293 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist . | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I’m Laxmikanth thamagonda
I like to deactivate one asset policy relationship number:508977
My CC number: [protected]
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2600147 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brijesh
Team OneAssist.