[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership

lazu

from Delhi, Delhi

Address:

600107

Cancellation of one assist membership
I am a hdfc bank credit card holder. Now i receive a letter for renewal intimation. I am not interested about this service and don't want this membership any more. So cancel the membership and acknowledge me.

Oneassist relationship number : 1522041
Name :- lazar edward j
Mobile no. :- [protected]
Credit card number ending :- 5438

Was this information helpful?

No (0)

Yes (0)

Jan 4, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2017

OneAssist Consumer Solutions Customer Care's response Dear Lazar,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2606862.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

Dec 13, 2017

Updated by lazu Hi team,

If you cancelled my membership then why you debit cash from my card,
13/12/2017 I recd this message..
Dear Cardmember, OneAssist membership fee has been debited on your card ending 5438. Membership will be processed and Welcome kit dispatched shortly.

I don't want your irresponsible service .. I want my money back