[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership | |||
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 8937 without my concern on date:27/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/- at the earliest Oneassist relationship number : 1494268 Name :- arpita samal Credit card number ending :8937 Was this information helpful? | |||
Dec 31, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 30, 2017 OneAssist Consumer Solutions Customer Care's response Dear Arpita, Greetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they shall update you with the current development on your case. We appreciate your patience in the interim. Regards Brijesh Team OneAssist. Verified Support Nov 30, 2017 OneAssist Consumer Solutions Customer Care's response Dear Arpita, We have taken your request for cancellation. Your Membership will be cancelled and the refund will be processed. Please allow us some time for the same. Brijesh Team OneAssist. | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment