[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership | |||
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 7694 without my concern on date: 7/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/- OneAssist Relationship Number : 1796906 Name :- Rachna Bhatnagar Mobile No. :- [protected] Credit Card Number Ending :- 7694 Was this information helpful? | |||
Apr 20, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Mar 15, 2018 OneAssist Consumer Solutions Customer Care's response Dear Rachna, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2972034 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brij Team OneAssist. | |||
 2 Comments | |||
Comments
My name is R.Radharani. My relationship no 1741209. I am not interested continue one assist customer. Please deactivate my relation and refund.
OneAssist Consumer Solutions Customer Care's response, Mar 19, 2018
Verified Support
Dear Mr. Radharani, Your membership has already been cancelled vide service request number 2941223 and the refund has already been processed. It will reflect in your bank/card account soon. Please check with your bank for the same. Regards, Brij, Team OneAssist.
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I called customer care also but got no help.
I want to get the service disable and refund for my previous year. You can check that I didn't use it for a single day.
Relationship no: 1809180
Mobile no: [protected]
Stop it and send refund asap.
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2990172 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brij
Team OneAssist.