[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership | |||
Dear sir/madam, I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 26 oct 2018. I never excepted this from hdfc bank. First of all i was forced for this subscription on personal loan, now this is again another pain top of it. Kindly cancel this plan and request you to refund the amount of rs 1899. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. Kindly, refund my amount. Thanks, Priyanka parab Mobile no: [protected] Credit card ending no: 5311 Deducted date 26/10/2018 Was this information helpful? | |||
Nov 30, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 30, 2018 OneAssist Consumer Solutions Customer Care's response Dear Priyanka, We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3680674. Your amount 1899/- will be credited in bank account within 5 to 7 working days. Regards, Devendra, OneAssist, Social Media Team. | |||
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