[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership | |||
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 8510 without my concern on date:12/01/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/- I received sum of 400/- amount form your end. Oneassist cancellation ref number : 1st time : 2760413 2nd time :3880607 and 3rd current time :3914915 Name :- k. Kumar Credit card number ending :- 8510 I dont want any offer form your side, i have complete canceled for this plan So many times i am take about to subject details, i kindly request to you please canceled. Was this information helpful? | |||
Feb 23, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 23, 2019 OneAssist Consumer Solutions Customer Care's response Dear Kumar, Apologies for the unpleasant experience you had with us. Your membership cancellation is under process vide service request number 3914915. You will receive payment in 2 parts, Your amount 400/- which has already been credited in bank account and remaining amount 999/- will be credited in 5 to 7 working days. Regards, Devendra, OneAssist, Social Media Team. | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Iam hdfc credit card holder no [protected] the amount 2599 rupee insurance .Please cancel the amount my credit card statement .The last date is 4th Feb 2019.Please do needful.
Yogesh v. Marathe
[protected]