OneAssist Consumer Solutions — Cancellation of One Assist membership | |||
Sir/Madam, I am Hdfc bank credit card holder .this bank has auto debited Rs.1399/- from my credit card number 5096 without my concern on 31/07/2021. I am not interested about this service and don't want this membership any more. So I cancel the membership and refund this debited amount of 1399/- . With Regards Randhir Kumar Mob-[protected] Was this information helpful? | |||
OneAssist Consumer Solutions customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Randhir Kumar, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
Reply
Dear Customer,
We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance
We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
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