[Resolved] OneAssist Consumer Solutions — cancellation of one assist membership for debit card

AshwinSrinivasa

from Bengaluru, Karnataka

Address:

560073

Relationship number : 754892
Mob number : xxxxxx5533

I am here with writing regarding to cancellation of the one assist membership of my icici debit card. I have been trying to cancel the same by calling the customer care but even after several attempts to call and cancel, i am receiving any positive response by the executives. I a being told different stories and being in the plan. I am seriously not interested to keep the plan.

Hence kindly cancel the membership and refund the amount back immediately.

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Nov 30, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2017

OneAssist Consumer Solutions Customer Care's response Dear Ashwini,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details with the given ID, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

Oct 27, 2017

Updated by AshwinSrinivasa Dear Brijesh,

Membership number is [protected]
Name is Nagashree K N

Regards,
Ashwin

Verified Support

Oct 30, 2017

OneAssist Consumer Solutions Customer Care's response Dear Nagashree,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2505718 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.