[Resolved] OneAssist Consumer Solutions — Cancellation of one assist membership from my hdfc credit card

nas1003

from Kottapalli, Telangana

Address:

Kurnool, Andhra Pradesh, 518301

I am a hdfc bank credit card holder. The bank has auto debited rs. 1799/- from my credit card number ending with 6875 without my concern on date:19/06/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1799/-

Oneassist relationship number : 2258367
Name :- n nasir ahmed
Mobile no. :- [protected]
Credit card number ending :

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Aug 5, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Jul 04, 2017

Updated by nas1003 No action has been taken on my complaint

Verified Support

Jul 05, 2017

OneAssist Consumer Solutions Customer Care's response Dear Nasir,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 2128547.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team OneAssist