OneAssist Consumer Solutions — Cancellation Of One Assist Membership - Reg

I am a HDFC Bank credit card holder. The bank has auto debited amount of Rs. 1899 from my from my credit card without my concern for the One Assist membership. I am interested about this service and don't want this membership any more. So plz cancel the membership and refund my debited amount

Please make sure that you do this as soon as possible.

One Assist Relationship Id - 802117
Name. S. Prabhakaran
Mobile No. [protected]
Credit Card Ending No. 5634

Thanks & Regards

S. Prabhakaran
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OneAssist Consumer Solutions customer support has been notified about the posted complaint.
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One Assist Relationship ID Read as 8021117
Dear S. Prabhakaran, We regret the inconvenience caused and shall surely assist you with the full refund. Your request has been forwarded to the relevant team and they shall assist you within the next 24 - 48 working hours. Your patience is highly appreciated in the meantime - Nitesh, Team OneAssist.
Dear S Prabhakaran.
As per your talk with our executive, we are happy to say that the plan has been cancelled and a full refund has been initiated from our end. The SR#6992426 has been raised for any future communications. Please note, the amount will be credited in your original mode of payment account within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist

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