[Resolved] OneAssist Consumer Solutions — Cancellation of OneAssist Plan & the Refund. | |
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6043 without my concern on date:20/09/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/- I had already submitted the complain once, but no action was taken from your side, So Please refund the original debited amount immediately, nd deactivate your Oneassist plan. Oneassist relationship number : 11496242 Name :- Aryamaan Mobile no. :- [protected] Credit card number ending :- 6043 Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Aryamaan, We regret the inconvenience caused to you. Please note, we have forwarded your details to the relevant team. They shall connect with you within the next 24 - 48 working hours and assist you with full refund. Your patience is highly appreciated in the meantime - Nitesh, Team OneAssist
Reply
Dear Aryamaan,
We are happy to inform you that the plan has been successfully cancelled and full refund of Rs. 1399 has been initiated, under the service request #7389163. Kindly note, the same shall be credited in your original mode of payment within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist.
We are happy to inform you that the plan has been successfully cancelled and full refund of Rs. 1399 has been initiated, under the service request #7389163. Kindly note, the same shall be credited in your original mode of payment within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059