[Resolved] OneAssist Consumer Solutions — cancellation of subscription

[Resolved] OneAssist Consumer Solutions — cancellation of subscription

K Kalidasan Krishnakumar from Delhi, Delhi

Dear Sir, I already Inform through Once Line Chart don't renewal my membership ID: [protected] and i received email about cancellation under process on 7th Feb 2019, but Amount of Rs, 1399/- auto debit from by credit card on 11th Feb 2019. Please cancel my membership and refund my amount to my credit card. Thanks and Regards Krishnakumar K +3 photos Was this information helpful? No (0) Yes (0)
Feb 18, 2019 Complaint marked as Resolved Dear Team, I got Refund and My account status change to cancellation. Thanks and Regards Krishnakumar K OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Feb 14, 2019 OneAssist Consumer Solutions Customer Care's response Dear Krishna, Greetings from OneAssist! We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3978458. Your amount 1399/- will be credited in bank account within 5 to 7 working days. However, we have forwarded your case to the concerned team, they will get back to you shortly. Regards, Devendra, OneAssist, Social Media Team. Verified Support Feb 14, 2019 OneAssist Consumer Solutions Customer Care's response Dear Krishna, Greetings from OneAssist! We tried contacting you but the called person said it was a wrong number. Request you to share the correct number and a convenient time to speak with you over call. However, we have sent you an email regarding the membership cancellation which is already processed. Regards, Devendra, OneAssist, Social Media Team. Feb 18, 2019 Updated by Kalidasan Krishnakumar Thanks for update, I got refund amount and account status change to Cancellation in one assist customer portal.
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