[Resolved] OneAssist Consumer Solutions — charge debit without information | |||
Cancellation of one assist membership I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3370 without my concern on date:14/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/- Name :- mukesh kumar Mobile no. :- [protected] Credit card number ending :- 3370 Was this information helpful? | |||
Apr 16, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Mar 16, 2018 OneAssist Consumer Solutions Customer Care's response Dear Mukesh, Greetings from OneAssist..! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in Should you require any further assistance, please reach us at[protected]. Regards, Brij Team OneAssist. | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
My registered mobile number is [protected].
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2988469 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brij
Team OneAssist.