OneAssist Consumer Solutions — cheating by one assist.

Narayan Devadiga

from Mumbai, Maharashtra

Address:

400708

Since last 4 week i am chasing for the deactivation of one assist from my hdfc card -7298 and for refund of my full money because this services had been activated without my knowledge. After repeated mail from my end there is very poor response from one assist and hdfc bank. The customer care staffs are very much rude to talk to their customer.

Hdfc team please look into it for earliest closure

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OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Dec 01, 2017

Updated by Narayan Devadiga Dear Team,

Since last 4 week week I am chasing for my refund money which had been deducted by Fraud company ONE Assit from my HDFC Credit no-7298. I want my full amount to be refunded I will not accept any half payment in this regards. One assist team is is contentiously harassing me for this. I will not tolerate all this non sense stuffs from One Assist .

HDFC Team - Never expected this type of poor response to resolve the issue from the bank like HDFC .

Dec 02, 2017

Updated by Narayan Devadiga The One assist Team is fooling me by saying that I had send the mail on 17 Nov, whereas I had send the mail on 10 Nov 2017. The Screenshot for the same I had fwdd on One assist mail. as per your policy I had send mail before the 1 month span timeline for deactivation from the date of activation 17 Oct . I will not accept to cheat from One assist it my hard earned money.