[Resolved] OneAssist Consumer Solutions — cheating without intimation how you deduct its a criminal act

Mohammed Ayaz

from Hyderabad, Telangana

Address:	Rangareddy, Andhra Pradesh, 500048
Website:	One assist consumer solutions

Hello there my name is aiyaz pasha

I Received SMS from KOTAK MAhendra BANK that RS-1299/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Its a criminal act and cheating i need refund thats it or else i will protest in front of kotak bank for this cheating

Transaction of Rs 1399 has been made on Kotak credit card xx2882 on 11-Jul at OneAssist Consumer Sol. Plz refund Asap

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Aug 13, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

OneAssist Consumer Solutions Customer Care's response Dear Aiyaz,

Greetings from OneAssist,

As requested by you we have initiated your cancellation process vide service request 3346111. Your refund amount 1399/- will be credited in your account within 5 to 7 working days.

For any other assistance you may mail us at [protected]@oneassist.in. We'll be happy to help.

Thank you,

Regards,

Sophia,

Team OneAssist.