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[Resolved]  OneAssist Consumer Solutions — company cheated with me and activate the plan by telling it is an free

Website:oneAssist

Hi,
The oneassist company called me and told me it is an free service but after that 1899 money debited by my account. When i called to them they told me they activated oneassist service on my account there fore they debited 1899. When i told them cancel this plan and credit my money to my account they are telling sorry sir we can credit only 900 to your account..
Basically they did fraud with me.
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Jun 30, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
May 24, 2018
Updated by gajanan here Hello there

I Received SMS from ICICI that RS-1899/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co. and when i called to cancel the plan onAssist team telling we can refund only 900/- but i want my full money because its not my fault..
Please deactivate and refund my money ASAP

Full Name: Gajanan Mahdev Here
Reg Mobile: [protected]
Reg Mail: g.[protected]@gmauil.com

date of incident : 18 May 2018
OneAssist Relationship Number : 4430115
Verified Support
May 25, 2018
OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 3188698 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Riddhi

Team OneAssist
Verified Support
May 25, 2018
OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3188698 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
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