[Resolved] Oneassist Consumer Solutions — complaining about one assist plan

 
1 Review
 raghu aditya on Jun 15, 2018
Cancellation of one assist plan
I had never asked for the one assist plan. Also a sum of rs 1899 has been debited from my account and i want my refund. Please disable this one assist plan as soon as possible. The policy debits from my account without any prior confirmation. The bank (Icici) notifies after the transaction has been made which is quite unacceptable. Please disable this policy and refund my account asap.

Id : sr52946
Mob :[protected]

Thanks
Raghu aditya
Complaint marked as Resolved Jul 26, 2018

Complaint Status


[Jun 15, 2018] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
OneAssist Consumer Solutions Customer Care's response, Jun 20, 2018
Dear Raghu,

Greetings from OneAssist,

As per our records your plan is not active and had been cancelled by us in the month of May. We haven't deducted any amount after the cancellation of the policy.

For any further queries you may mail us at happytoassist@oneassist.in

Regards,

Sophia,

Team One Assist.
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    Oneassist Consumer Solutions - complaining about one assist plan